We announced on April 23rd, 2019 that the Shoebox service was shutting down. The shut down process completed on June 2nd, 2019. We offered a grace period to export data, which concluded December 5th, 2019.
All user content and accounts have been deleted.
Refunds were sent in April
If you were a Shoebox Pro user you should have automatically received a prorated refund; no action was needed to receive a refund.
On a personal note, we really can't express how grateful we are to you, our users. Thank you for downloading our app, sharing it with friends, providing feedback, and your messages. We're humbled by your support over the years.
We hope you have enjoyed reliving your memories with Shoebox as much as we loved building it.
Thank you again,
The Shoebox Team